Terms and Conditions

• You must be at least 18 years old to create a Lansan account.
• You must be a current tenant, property owner, or authorized representative of a property managed by Horseed Properties, or otherwise approved by us.
• You agree to provide accurate, current, and complete information when registering and to keep it updated.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us promptly if you suspect unauthorized use of your account.

Lansan allows tenants and property owners to, among other things: view lease or ownership information, make and track payments, submit and follow up on maintenance requests, receive building announcements, and communicate with Horseed Properties staff. The specific features available to you depend on your role (tenant, owner, or staff) and the property associated with your account.

Use of Lansan involves shared responsibilities. The table below summarizes key obligations for each user type.

You agree not to: (a) use the Platform for any unlawful purpose; (b) submit false, misleading, or fraudulent information, including false maintenance requests or payment claims; (c) attempt to gain unauthorized access to another user's account or to Horseed Properties' systems; (d) interfere with or disrupt the Platform's operation; or (e) reverse engineer, copy, or resell any part of the Platform without written permission.

• Rent, fees, and other charges displayed or processed through Lansan reflect amounts owed under your underlying lease or ownership agreement.
• Payments made through the Platform are processed by a licensed third-party payment provider. Horseed Properties does not store your full payment card or mobile-money credentials.
• You are responsible for ensuring payments are made on time and for any fees, penalties, or interest arising from late or failed payments under your lease or agreement.
• Payment confirmations shown in the app are for convenience; your official record of payment is the receipt or confirmation issued by the payment provider or Horseed Properties.
• We are not responsible for delays or failures caused by third-party payment providers, banks, or mobile-money operators.

Maintenance requests submitted through Lansan are logged and routed to the relevant property management or maintenance team. While we aim to respond promptly, response and resolution times may vary depending on the nature of the request, resource availability, and property-specific circumstances. Submitting a request through the Platform does not guarantee a specific timeframe for resolution unless otherwise agreed in writing.

The Lansan application, including its design, logos, text, graphics, and underlying software, is owned by or licensed to Horseed Properties Ltd and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform for its intended purpose. No other rights are granted.

• We may suspend or terminate your access to Lansan if you breach these Terms, provide false information, misuse the Platform, or if your tenancy or ownership relationship with Horseed Properties ends.
• You may stop using the Platform and request account deletion at any time by contacting us, subject to any obligations that survive under your lease or ownership agreement.
• Termination of your Lansan account does not affect any separate contractual obligations you have to Horseed Properties or a property owner.

The Platform is provided on an "as is" and "as available" basis. While we take reasonable steps to keep Lansan accurate, secure, and available, we do not warrant that the Platform will be uninterrupted, error-free, or free of defects. Information displayed in the app (such as balances or request status) is provided for convenience and should be verified against official records where accuracy is critical.

To the fullest extent permitted by applicable law, Horseed Properties Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Platform, including but not limited to loss of data, delayed maintenance response, or payment processing issues caused by third parties. Nothing in these Terms limits liability that cannot be excluded under applicable law.

We may update, modify, or discontinue features of Lansan at any time. We may also revise these Terms from time to time to reflect changes in our services or legal requirements. Updated Terms will be posted within the app with a revised "Last Updated" date, and material changes will be communicated through the app where appropriate. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the Federal Republic of Somalia. Any dispute arising from these Terms or your use of the Platform shall first be addressed through good-faith discussion with Horseed Properties Ltd, and, failing resolution, shall be subject to the jurisdiction of the competent courts in Mogadishu, Somalia.

For questions about these Terms and Conditions, please contact: